← All featuresBooking Policies

You set the rules. Beauta helps handle the rest.

Configure payments, staff selection, cancellation notice periods and rescheduling rules to match the way your salon works. Customers see exactly what they need to see while you stay in control.

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Beauta booking policy settings — payment options, staff selection, cancellation notice, and reschedule rules

Payments

Online payments, in-salon payments, or both.

Set up payment flows that match the way your salon operates.

  • Pay in salon

    Customers book ahead and pay when they arrive. Great for regular clients or walk-in focused salons.

  • Online payments

    Customers pay online when booking to help reduce no-shows and secure appointments for high-value services.

  • Default

    Flexible combinations

    Use different payment setups for different services. For example, longer appointments may require payment upfront while shorter services can be paid later.

Staff selection

Let customers choose, or let the salon decide.

Every salon works differently — Beauta supports both customer-selected staff and automatic staff assignment.

  • Customer chooses

    Customers can choose their preferred stylist or therapist during booking.

  • Auto-assign

    Beauta automatically assigns staff based on availability and scheduling.

  • Default

    Use both

    Customers can choose if they want to, otherwise Beauta automatically assigns a suitable staff member.

Cancellations & rescheduling

Set notice periods your way.

Configure how much notice customers need to give before cancelling or rescheduling appointments.

  • Different cancellation notice periods per service (24h, 48h...)
  • Separate reschedule notice rules
  • Mark late cancellations and no-shows in customer history
  • Track repeat no-show customers
  • Block selected customers from booking online if needed

Cancellation policy

Example · 24-hour notice

Booking made24h beforeAppointment time
Free cancellation
After notice period

Additional settings

Every salon works differently.

Beauta supports different booking rules to fit the way your salon operates.

  • Limit repeat bookings

    Limit customers from rebooking the same service within a certain timeframe to help avoid duplicate or unnecessary bookings.

Admin override

Rules for customers, flexibility for admins.

Booking policies apply to online bookings, while admins can still manually create or adjust appointments when needed.

See how it works in the calendar →
Override per bookingVIP exemptionWaive fee in two clicks

Booking Policy FAQs

  • Can I offer both online and in-salon payments?

    Yes. Beauta supports online payments, in-salon payments, or a combination of both.

  • Can I require deposits for certain services?

    Beauta currently supports both online and in-salon payments. Service-based deposits are a feature our team is currently developing.

  • Can customers choose their staff member?

    Yes. You can allow customers to choose their preferred staff member or let Beauta assign one automatically.

  • Can I set different cancellation notice periods for different services?

    Yes. Each service can have its own cancellation or reschedule notice period.

  • Does Beauta track no-show customers?

    Yes. Beauta can mark no-shows in customer history and help block selected customers from booking online if needed.

  • Can admins override booking rules?

    Yes. Admins can still manually create or adjust bookings when needed.

Keep exploring

More features to dive into.

Each feature compounds — see how the rest fit your salon.

Ready to set up booking policies for your salon?

Try Beauta free for 1 month and configure booking flows that match the way your salon operates.

Start free for 1 monthSee pricing