← All featuresBooking Policies

Set the rules. Beauta enforces them.

Payment, staff selection, cancellation notice, reschedule windows — configure every rule the way your salon actually runs. Clients see what they need; you stay in control.

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Beauta booking policy settings — payment options, staff selection, cancellation notice, and reschedule rules

Payment options

Pay online, in-salon, or both — you decide.

Beauta supports every payment flow. Take deposits up front, charge on arrival, or let clients pick.

  • Pay in salon

    Client books, pays on arrival. No card upfront. Best for trusted regulars and walk-in salons.

  • Pay online

    Card secured at booking — full payment or deposit. Cuts no-shows and locks in commitment for high-value services.

  • Default

    Mix-and-match

    Set per service. Colour and long sessions take a deposit. Quick polish or short cuts can pay later.

Staff selection

Let clients pick. Let Beauta pick. Or both.

Some salons want client choice. Some want even workload. Some need both — Beauta supports all three.

  • Client picks

    Client chooses their stylist or therapist at booking. Best for salons with strong personal relationships.

  • Auto-assign

    Beauta picks based on availability, skills, and balanced workload. Best for high-volume salons with interchangeable staff.

  • Default

    Best of both

    Show staff options if the client wants to choose — auto-assign if they don't. The default that works for most salons.

Notice periods

Cancellation and reschedule rules — set them once.

Tell clients how much notice is required to cancel or move their booking. Beauta enforces it — a friendly note, a fee, or a block. Your call.

  • Per-service cancellation notice (e.g. 24h, 48h)
  • Reschedule notice with separate rules
  • Late-cancel fees in $ or % of service price
  • No-show fees with automatic charging
  • Auto-block repeat no-show clients

Cancellation policy

Live preview · 24h notice + $20 late fee

Booking24h beforeService time
Free cancel
Late fee · $20

Every other rule

Every salon is different. Every rule is configurable.

Beauta adapts to your business — not the other way around.

  • Booking lead time

    Require a minimum heads-up — "no bookings within the next 2 hours".

  • Max advance booking

    Stop bookings made too far ahead — "no more than 90 days out".

  • Per-service buffers

    Auto-add 15 minutes between bookings for clean-up or set-up.

  • Deposit rules per service

    Charge deposits only on long or high-value services.

  • Required client info

    Choose what clients must provide at booking — phone, allergy notes, photo, etc.

  • Auto-confirmation

    Auto-confirm trusted clients or require manual approval for first-timers.

Admin override

Rules for clients. Override for admins.

Auto-rules respect everything you set — for clients booking online. As admin, you still bypass any of it: late cancel without fee, book past the lead time, allow a VIP outside the rules.

See how overrides work in the calendar →
Override per bookingVIP exemptionWaive fee in two clicks

Booking policy FAQs

  • Can I require deposits only for certain services?

    Yes. Deposit rules are per service — colour sessions might need a $50 deposit while a quick cut takes no payment until check-out.

  • Can I block repeat no-show clients automatically?

    Yes. Set a threshold (e.g. 2 no-shows in 90 days) and Beauta blocks future online bookings from that client — you still see and approve them manually.

  • What happens when a client cancels last-minute?

    If the cancellation is inside your notice window, Beauta charges the late-cancel fee automatically (if enabled) and notifies the client. Admins can waive the fee in two clicks.

  • Can different services have different cancellation notices?

    Yes. Notice periods are per service — a 3-hour balayage might need 48h notice while a 30-min polish needs only 2h.

  • Can I exempt VIP or trusted clients from rules?

    Yes. Mark clients as VIP and they skip rules like lead time, deposits, or notice periods — useful for long-time regulars and friends.

  • How do clients see the policies before booking?

    Policies are shown on the booking page before the client confirms. They also appear in the booking confirmation email — so there are no surprises later.

Keep exploring

More features to dive into.

Each feature compounds — see how the rest fit your salon.

Ready to make Beauta fit your salon?

Try Beauta free for a month. Our team configures your policies, payment flow, and staff rules for you — you just go live.

Start free for 1 monthSee pricing