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Terms of Service

Last updated: 29 September 2026

These Terms of Service ("Terms") govern your access to and use of the Beauta platform, websites, and related services (collectively, the "Services") provided by Beauta ("we", "us"). By creating an account or using the Services, you agree to these Terms.

1. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract to use Beauta. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your account credentials, and for all activity that occurs under your account.

2. Subscriptions and fees

Beauta is offered on a subscription basis. Fees, billing cycles, and included features are described on our pricing page or in your order. Unless stated otherwise, fees are payable in advance and are non-refundable except as required by law or as set out in our Refund & Cancellation Policy. Add-on charges such as SMS reminders and online payment surcharges may apply separately.

3. Your data and clients

You retain all rights to the business and client data you upload to Beauta. You grant us a limited licence to host, process, and display that data solely to operate the Services for you. You are responsible for collecting any consents required from your clients before adding their information to the platform.

4. Acceptable use

You agree not to misuse the Services, including by attempting to disrupt them, reverse-engineer the platform, send spam, upload unlawful content, or use Beauta to violate any applicable law. We may suspend or terminate accounts that breach these rules.

5. Service availability

We work hard to keep Beauta reliable, but the Services are provided on an "as available" basis. We may release updates, maintenance windows, or feature changes from time to time, and we do not guarantee uninterrupted availability.

6. Termination

You may cancel your subscription at any time from your account settings. We may suspend or terminate access if you breach these Terms, fail to pay fees, or use the Services in a way that could harm Beauta or other users. On termination, your access ends and we may delete your data after a reasonable retention period.

7. Liability

To the maximum extent permitted by law, Beauta's total liability arising from or relating to the Services is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential loss, including loss of profits, revenue, or data.

8. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services. Continued use of Beauta after the changes take effect means you accept the updated Terms.

9. SMS Terms

Beauta operates the Beauta SMS program. You consent to receive SMS from Beauta by ticking the SMS consent box when you book an appointment with a salon that uses Beauta, or by requesting a sign-in code. The box is never ticked for you. Messages include appointment confirmations, reminders and changes, one-time sign-in codes, and account and service notifications. Message frequency varies with your bookings and account activity. Message and data rates may apply. Reply STOP to any message to opt out; you will receive one message confirming it and no further texts. Reply HELP for help, or contact us at hello@beauta.co. Consent to receive text messages is not a condition of any purchase. Mobile carriers are not liable for delayed or undelivered messages. We handle your mobile number as described in our Privacy Policy at https://beauta.co/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

10. Contact

Questions about these Terms? Contact us at hello@beauta.co.